OUR PRIVACY POLICY
Privacy Policy
Effective Date: January 9th, 2026
Vigo Electric LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Property address
Information submitted through contact forms, quote requests, or phone calls
We may also collect information automatically when you visit our website, including:
IP address
Browser type and device information
Pages visited and time spent on our site
Referral source
This information is collected through cookies, analytics tools, and tracking technologies.
How We Use Your Information
We use the information we collect for purposes including:
Responding to inquiries and service requests
Providing estimates, scheduling service, and customer support
Phone call tracking and quality assurance
Sending service-related communications, including calls, text messages, or emails
Marketing and advertising purposes, including Google Ads and other platforms
Improving website performance, user experience, and services
Text Messaging & Email Communications
By submitting your contact information, you consent to receive communications from us via phone call, text message, or email related to your inquiry, service request, or ongoing services.
Message and data rates may apply. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Call Tracking & Recording
We may use call tracking or call recording technology to monitor call performance, improve customer service, and ensure quality assurance. Calls may be recorded where permitted by law.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
Analyze website traffic and usage
Support advertising and remarketing campaigns
Improve functionality and user experience
You can choose to disable cookies through your browser settings, though some site features may not function properly.
Third-Party Services
We may share your information with trusted third-party service providers who assist us with:
Website analytics (e.g., Google Analytics)
Advertising platforms (e.g., Google Ads, Meta Ads)
Call tracking and CRM systems
Email and SMS communication tools
These providers are authorized to use your information only as necessary to perform services on our behalf.
Information Sharing & Disclosure
We do not sell your personal information. We may disclose information:
To comply with legal obligations or law enforcement requests
To protect our rights, property, or safety
In connection with a business transfer, merger, or sale
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.
Your Privacy Rights
Depending on your location, you may have the right to:
Request access to personal information we have collected
Request correction or deletion of your information
Opt out of certain communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Vigo Electric LLC
(404) 484-2742